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Toll-Free Message Verification is currently required in the U.S and Canada by telecom carriers. Next time you send a text message broadcast, you will be prompted with a verification form to add or update their information before using your Keap Mark...
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If you have scheduled an email broadcast to go out at a future time, you have the option of rescheduling the broadcast to a different time. Pro-Tips! If you have just recently scheduled the broadcast, you may need to wait a few minutes in order...
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Created On: 09/15/2022
in Getting Started Our team thrives on feedback. You can easily provide us your feedback while using your Max Classic app. Just click on the question mark icon at the top of the page and select, Give us feedback in the drop-down menu. Fill out the feedback form...
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Published On: 09/07/2022
in Bulletin As your business grows and your total contact count increases, you may find that you need to increase your contact limit or delete contacts in order to stay under your current threshold. Keap will inform you when you are getting close to your contac...
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In order to troubleshoot certain complex issues, our support team may ask for you to provide us with a HAR file. This is a browser log which can contain error data that will allow us to continue to troubleshoot the issue. Typically, a HAR file is ...
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Created On: 04/21/2022
in E-Commerce Order Forms Go to Ecommerce > Ecommerce Setup in the main navigation panel Click on Order Forms Open the order for you would like to unpublish Go to Settings Toggle the order form off optionally redirect them to a different URL (otherw...
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Created On: 04/21/2022
in E-Commerce Orders & Quotes Go to E-Commerce > Reports Scroll down to the bottom report: Quote Status Search Click New Search to select your search criteria Click Search Click the Actions button and select Delete Quotes from the drop-down ...
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Follow the steps below to check the number of visitors, bounce rate, number of leads generated and the conversion rate of a published landing page. Note that only landing pages with a form will have analytics available. Double-click your landing p...
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Max Classic now has the Email Broadcast History page that Lite/Pro/Max has. This allows you quick access to any sent, scheduled, or draft Email Broadcasts. You can now filter by sending state or search by title. This updated allows you a quick high ...
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Use Keap's text message broadcasts to send critical communication through text messages via a toll-free 1-800 number. Text messages have an open rate of 94%, much higher than email's ~21% open rate. This feature will initially only be available to U...