New Articles

  1. Play Blueprint: Lead Intake Form

    Your browser does not support HTML5 video. Why Run It: To streamline your internal process of collecting leads via personal interaction Who It's For: Any business that relies on face-to-face interaction should be using som...
  2. Play Blueprint: Lead Magnet Download

    Your browser does not support HTML5 video. Why Run It: To generate leads Who It's For: Businesses that need to fill their funnel with new prospects Implementation time: 15-20min Play Snapshot A Lead Ma...
  3. Play Blueprint: Contact Us

    Your browser does not support HTML5 video. Why Run It: The Contact Us play is run to collect leads. More importantly, it might be the difference between making a lifelong customer or losing a client whose experience isn’t up to pa...
  4. Toll-free message verification

    Toll-Free Message Verification is currently required in the U.S and Canada by telecom carriers. Next time you send a text message broadcast, you will be prompted with a verification form to add or update their information before using your Keap Mark...
  5. Reschedule an email broadcast

    If you have scheduled an email broadcast to go out at a future time, you have the option of rescheduling the broadcast to a different time. Pro-Tips! If you have just recently scheduled the broadcast, you may need to wait a few minutes in order...
  6. Providing Feedback

    Our team thrives on feedback. You can easily provide us your feedback while using your Max Classic app.  Just click on the question mark icon at the top of the page and select, Give us feedback in the drop-down menu. Fill out the feedback form...
  7. Limits, Thresholds, and Overages

    As your business grows and your total contact count increases, you may find that you need to increase your contact limit or delete contacts in order to stay under your current threshold. Keap will inform you when you are getting close to your contac...
  8. Generating a HAR file for Troubleshooting

    In order to troubleshoot certain complex issues, our support team may ask for you to provide us with a HAR file. This is a browser log which can contain error data that will allow us to continue to troubleshoot the issue. Typically, a HAR file is ...
  9. Disable (Unpublish) an order form

    Go to  Ecommerce > Ecommerce Setup in the main navigation panel Click on Order Forms Open the order for you would like to unpublish Go to Settings Toggle the order form off optionally redirect them to a different URL (otherw...
  10. Delete quotes in bulk

    Go to E-Commerce > Reports Scroll down to the bottom report: Quote Status Search Click New Search to select your search criteria Click Search Click the Actions  button and select Delete Quotes from the drop-down ...