Configure shipping options

Tags: Shipping

Infusionsoft allows you to define shipping options specific to your company such as taxed shipping fees, shipping outside the US, and choose the countries that your company defines as domestic shopping.


Update your ship from location

  1. Navigate to E-Commerce and click E-Commerce Setup.
  2. Go to the Shipping Options section and click the Shipping Options link.
  3. Review and update the Ship From Location information.
  4. Click Save.

Edit your shipping settings

  1. Navigate to E-Commerce and click E-Commerce Setup.
  2. Go to the Shipping Options section and click the Shipping Options link.
  3. Click the Options tab.
    • Tax shipping amounts: Check this box to apply tax to the order total, including the shipping fees.
    • Allow shipping outside the United States: check this box to enable international shipping. If you do not allow for shipping outside of the United States, leave this box unchecked and your customers will only be able to enter a U.S. address when checking out through your shopping cart.
    • Countries considered domestic: Select the countries that qualify for your domestic shipping rates. Hold down the Ctrl key on your keyboard to select more than one. Note: This option is only available when the Allow shipping outside the United States box is checked.
  4. Click Save.

This article doesn't cover the shipping methods tab; instead check out this article, Flat rate shipping fees.  

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