Uninstall Sync for Outlook

Uninstall Steps

1. Close Outlook
   

2. Click on the start menu and type Uninstall
   
   
   
   
3. Find and click on Uninstall a program
   
   
   
   
4. Double-click on Infusionsoft for Outlook
   
   
   
   
5. When the dialog box pops-up, click OK to remove the application from your computer.
   
   
   
   

6.  Navigate to Windows (C:) drive and in the top right search type "Add-in Express"
   1. Double click the Add-in Express folder
      
      
      
      
   2. Delete adxloader.txt file
      
      

7. Navigate back to Windows (C:) drive and in the top right search type "infusionsoft_settings"

8. Click the "infusionsoft_settings" file and Delete
   
   
   
   

Reinstall Outlook

Outlook Sync is now uninstalled. To reinstall it follow these steps:

1. Click here and then click "Get the app"
   
   
   
   
2. Once installed you can open Outlook and login with your Infusionsoft ID.
   
   

Missing Sidebar

1. Click File > Options
   
   
   
   
   
2. Click Add-ins > Go
   
   
   
   
3. Check the box next to Infusionsoft and click OK
   
   
   
   
4. Go to the Home tab and from the Infusionsoft drop down select "Show Sidebar"