Email Broadcasts

Step-by-step tutorials on sending a broadcast email

Articles

Send an Email Broadcast
A broadcast message is a single message that is sent to an entire list of people at the same time. It can be scheduled to go out on a specific date and time, but the schedule is the same for everyone. A broadcast is generally the best option when yo...
Stop an email broadcast
Alert ! Modifying an already queued email may not give you the results you desire. When you schedule an email broadcast to be sent at a day and time in the future, it is added to a broadcast queue until that time arrives. Once the broadcast is sch...
Find Your Scheduled Broadcast Emails
You sent an Email Broadcast and need to find its progress or want to see the results. This article answers where to go to find this out. Go to Marketing > Reports Click on Email Broadcasts (Optional) You may need to click on the N...
View the status of a broadcast
You can track the status of a broadcast through Marketing > Reports . The email broadcasts report provides the status of broadcast emails sent by users or sent automatically through an action or follow-up sequence. It displays date, status, and...
Send A Fax Broadcast
You can use the broadcast feature to send a fax to a group of people.  Fax broadcasts are sent immediately. If you need to schedule a fax for a specific date, then you must integrate it into a follow-up sequence. There is an additional fee for ...
Send A Voice Mail Broadcast
We are in the process of moving voice broadcasts to a new provider. As a result, voice broadcasts currently cannot be created or sent. We are actively working to resolve this issue, but do not have an estimated resolution date at this time. Learn ...
Create A Physical Letter Broadcast
A letter broadcast is simply a way to manually create a letter fulfillment job for a list of people. Go to Marketing > Email & Broadcasts   Click on the Letter  link at the bottom   Select the contacts... Saved Searc...
Why Some Emails Skip During A Broadcast
When you send a broadcast email through Max Classic, the system will skip certain email addresses because of their status. These email addresses are removed from the broadcast group before the email is sent. This reduces the size of the sending list...
Prevent someone from receiving a Voice Broadcast
We are in the process of moving voice broadcasts to a new provider. As a result, voice broadcasts currently cannot be created or sent. We are actively working to resolve this issue, but do not have an estimated resolution date at this time. Learn ...
 A/B Test broadcast emails
You can convert a broadcast email to a split-test that can test up to five email variants.  Note: Currently, split-testing is only available in the Send a Broadcast section. When you are designing your broadcast email, click th...
Email Broadcast - Best Send Time
Max Classic can calculate the Best Time to send an email to a given group of recipients. Max Classic will attempt to calculate the ideal send time for your selected audience when a confidence of at least 75% is met. If the confidence level is lower ...
Content checking tool
The advanced email builder has built-in functionality to help you avoid triggering spam filters. Certain keywords can trigger these filters, which send your email straight to your contact’s junk folder, where it sits unread. You can check your...
Hosted Email Feature Sunset
As of November 10, 2020 the Hosted Email feature will no longer be available in Keap and Infusionsoft applications.  What is it? The Hosted Email Service stores a copy of emails sent by our customers, to their contacts, that can be viewed on...
Roadrunner Addresses Disabled from Sending
Roadrunner and rr.com domains were disabled from being able to send email from Keap applications from January 24th  2020 In 2012 Roadrunner was bought by Time Warner Cable (TWC) and rebranded as Spectrum. In 2015 Charter Communications purc...