Add Product And Service Fulfillment Notes To Orders

This article applies to:

Max Classic does not include automated order fulfillment tracking. However, you can manually track this information on individual orders. You can add shipping and service notes to each line-item of an order. These are internal notes that you can reference if a customer inquires about their order.

  1. Go to E-Commerce > Settings

  2. Click on Orders in the Settings menu

  3. Scroll down to the Fulfillment section and enable Service Orders and/or Ship Orders

  4. Now, when you click on an item in an order, you will have the ability to add notes concerning the order item
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