Order Management

Articles

 Create A Manual Order
  While viewing a contact record, click on the Order  tab. Click on the Add Order button. Go to the Order Information section. (Optional) Order Title : By default, this field is populated with order date. but you can edi...
 Add A Payment To An Existing Order
  When someone pays you offline, you may need to manually record and /or process a payment for an existing order. You can do this in one of two ways: By navigating to the contact record first and making a payment, or using the Enter a Paym...
Manually Create An Order For A Subscription
Before you can create a manual order, you must create a contact record for the customer. After you create a contact record, there are two ways you can enter the person's order: you can add the order from the main navigation menu, or from the ord...
Create A Quick Sale Order
Once you understand the manual order process, you may want to use the quick sale option to quickly create a single-item order for a one time only product (no subscriptions.) This option gives you control over the following: Adjusting the product ...
Add A Payment Plan To A Manual Order
After an order is created a payment plan can be added or altered. The payment plan allows a customer to pay for a purchase in one or several installments. Infusionsoft will automatically charge the card on file as long as a merchant account is set u...
 Create a quote
The quoting tool makes it easy to create, manage and share quotes and proposals with potential buyers directly from a contact search. To take payments online, check out the Keap Payments FAQ . Access quote tool You can access quoting tools from...
Quotes statuses, notifications, and reporting
Notification Emails A notification email is sent to the contacts owner when a quote is:  Declined  Accepted   or Paid Quote statuses If your customer declines the quote, their page is refreshed, the word &l...
Add Product And Service Fulfillment Notes To Orders
Infusionsoft does not include automated order fulfillment tracking. However, you can manually track this information on individual orders. You can add shipping and service notes to each line-item of an order. These are internal notes that you can re...