Billing Policy, how to update your information and make a payment on your account

This article applies to:

Our Billing Policy can be found here.

View your transactions, print statements, update your credit card, billing address, or make a payment on your account.

You can contact our Accounts Receivable department by calling 1-866-800-0004 opt. 3 between 8am and 5pm MST, Monday - Friday.

Make a payment

  1. Go to Admin > Billing & Account Info.
     
  2. Click View / update your billing info.

  3. Click the link as shown in the image.
  4. Enter the Payment Amount.
     
  5. Scroll down and select the card you want to use from the Cards On File dropdown.
     
  6. Verify that your billing address is correct. To ensure uninterrupted service, check the Save This Card and Make Default boxes.

  7. Choose a Submit button at the bottom of the page. You’ve successfully made a payment.


Update your credit card

  1. Go to Admin > Billing & Account Info and click View / update your billing info.

  2. Under Update Credit Card and Billing Address click Click here next to update your credit Card.

  3. Enter your new payment details.

  4. Click Submit.

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