Infusionsoft includes fields for numerous social media sites and applications so you can keep track of your contact's accounts across the web. You can access these fields with merge fields to customize outgoing messages or text within Infusionsoft such as in a note or task.
Access the Email / Social fields by navigating to a contact record and looking for the Email / Social section. Each button to the right of a social media account acts as a direct link to that account.
Social media fields can be inserted into text via merge fields in the Contact (Social) section. You can also access the fields by entering ~Contact.[SocialApp]~ in a text field, for example ~Contact.Twitter~. You can use ~Contact.[SocialApp]Url~ to insert a full URL, for example ~Contact.LinkedInUrl~.