Add an Attachment to a Legacy Email

This article applies to:

Use the following information to choose the best option on a per-email basis. You are not able to customize attachments on a per-person basis when an Email Template is sent automatically. The same attachments will go to all of the people on a Broadcast list

Email Type
Specifics
Size Limit

One-off email

sent with the email client (attachments added when sending via the contact record)

One-off email sent with the email client (attachments already attached when brought in from template library)

2MB

100KB Per File

Drag & Drop Builder

10 MB Per File

Add an Attachment to a Legacy Drag & Drop Email

  1. Go to Marketing > Templates to select an email template or to Marketing > Campaign Builder to edit a legacy email in a campaign sequence.

  2. Open the email to view and edit it.

  3. Click on the file snippet to drag and drop it onto the email body.

  4. Click the Add New File button, or select an existing file from your Company File Box. The files you upload using the attachment snippet are public files that your email readers can view.

  5. Click Save


Add a Hosted Attachment to a Code, Plain Text or Classic Email

  1. Go to Marketing > Templates to select an email template or to Marketing > Campaign Builder to edit a legacy email in a campaign sequence.

  2. Open the email to view and edit it.

  3. Click inside the body of the email where you would like to link the attachment

  4. Click the arrow on the Merge button and select Attachments from the drop-down.

  5. Upload a new file, or click on the name of the file you would like to attach.

  6. Click on the name of the file to insert it into the email as a merge field (~HostedAttachment_751~.)


To Add an Attachment to a One-Off Email

Note: Attachments added with this method are removed when emails are sent via broadcast.

  1. Click on the Attachments button

  2. Select an existing attachment from a drop-down, or click on Browse to add a new attachment.

  3. Click Attach


Attachment File Types

File Type
Image File
Data File Type

.doc 

.docx 

.log 

.msg 

.pages 

.rtf 

.txt 

.wpd 

.wps 

.err 

.text 

.pwd 

.notes 

.xdl 

.wp 

.wp4 

.wp5 

.wp7 

.wsd


.tif 

.tiff 

.gif 

.jpeg 

.jpg 

.jif 

.jiff 

.jp2 

.jpx 

.j2k 

.fpx 

.pcd 

.png 

.pdf 

.bmp 

.psd 

.pspimage 

.thm 

.yuv 


.csv 

.xlr 

.xls 

.xlsx 

.key 

.pps 

.ppt 

.pptx 

.xml 


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