Use the following information to choose the best option on a per-email basis. You are not able to customize attachments on a per-person basis when an Email Template is sent automatically. The same attachments will go to all of the people on a Broadcast list
Email Type | Specifics | Size Limit |
---|---|---|
One-off email | sent with the email client (attachments added when sending via the contact record) One-off email sent with the email client (attachments already attached when brought in from template library) | 2MB 100KB Per File |
Drag & Drop Builder | 10 MB Per File |
Add an Attachment to a Legacy Drag & Drop Email
- Go to Marketing > Templates to select an email template or to Marketing > Campaign Builder to edit a legacy email in a campaign sequence.
- Open the email to view and edit it.
- Click on the file snippet to drag and drop it onto the email body.
- Click the Add New File button, or select an existing file from your Company File Box. The files you upload using the attachment snippet are public files that your email readers can view.
- Click Save
Add a Hosted Attachment to a Code, Plain Text or Classic Email
- Go to Marketing > Templates to select an email template or to Marketing > Campaign Builder to edit a legacy email in a campaign sequence.
- Open the email to view and edit it.
- Click inside the body of the email where you would like to link the attachment
- Click the arrow on the Merge button and select Attachments from the drop-down.
- Upload a new file, or click on the name of the file you would like to attach.
- Click on the name of the file to insert it into the email as a merge field (~HostedAttachment_751~.)
To Add an Attachment to a One-Off Email
Note: Attachments added with this method are removed when emails are sent via broadcast.
- Click on the Attachments button
- Select an existing attachment from a drop-down, or click on Browse to add a new attachment.
- Click Attach
Attachment File Types
File Type | Image File | Data File Type |
.doc .docx .log .msg .pages .rtf .txt .wpd .wps .err .text .pwd .notes .xdl .wp .wp4 .wp5 .wp7 .wsd | .tif .tiff .gif .jpeg .jpg .jif .jiff .jp2 .jpx .j2k .fpx .pcd .png .bmp .psd .pspimage .thm .yuv | .csv .xlr .xls .xlsx .key .pps .ppt .pptx .xml |