Interactive View Vs. Grid View

There are 2 ways to view a list of contact and opportunity records: an interactive view and a grid view. You are able to choose the  viewing format that best fits the work you are trying to accomplish at  the time. While viewing search results, toggle your view by clicking on  the button of your choice. You can also make more contact fields  available to edit by clicking on the Edit Criteria/Columns... link at the top of the page and clicking the Columns tab.

Interactive List View

The interactive list view makes it  fast and easy to work through a list of people or opportunities. You can  easily add or update important contact information (e.g. email address  or phone number) without clicking into individual contact records. The  Interactive List includes inline editing tools so that you can quickly  access and edit most contact record fields. You can also click on the  interactive list view icons below each contact to do even more.

  • Add a note or view the note history
  • Add, view and update tasks & appointments
  • Send an email
  • View orders and quotes
  • View, apply and remove tags
  • Submit an internal form
  • View recent and upcoming campaign events for that contact
  • View legacy follow-up sequence events
  • View lead scoring activity

Edit a Contact Record from the Interactive List View

  1. Hover your mouse over the field you want to edit until see the pencil icon

  2. Click the pencil icon to edit the field.

  3. Click Save


  1. Navigate to the Contacts page under CRM

  2. Click the $ interactive view tab labeled Orders to view recent quotes, orders and subscriptions

Grid View

You may prefer the grid view when analyzing a  large list of data. The grid view displays contact and opportunity  records in a spreadsheet-style layout. It does not give you the ability  to efficiently interact with the records you are viewing, but does give  you the ability to align columns of data and view up to 500 records at  one time.  You can also click on column headers in the grid view to  dynamically change the sort order of the list. As with Interactive view,  you can click the Edit Criteria/Columns link at the top of the search results, then click the Columns tab to change which fields are displayed in the search results.

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