Add a new contact with an internal form

You can create custom internal forms to simplify your business processes. Then, you can choose which forms appear in menus such as quick-add and which forms are the default form. 

Add additional internal forms to your quick-add drop down list

Only one form can appear as the default in the quick-add list, but you can select additional internal forms to appear in the quick-add drop-down list.

  1. Go to CRM > Settings in the main navigation menu.


  2. Scroll down to Adding Contacts and in the Quick-Add Forms section, click on the forms that you want to add. Hold down the Ctrl key on your keyboard to select multiple forms. In this example, I want the option to use the Default Add Contact Form and my New Lead Call In Form internal form



  3. Note that if i want my New Lead Call In Form to be the default form, I would select it from the drop-down below.


  4. Click Save. Your selected forms will now appear as options in the quick-add drop-down list.


Add a new contact with an internal form using quick-add

  1. Go to the home page and click the quick-add (+) button to add a new contact.


  2. Select the internal form that you want to use.


  3. Fill out the form and click Save


Add a new contact with an internal form in the Ad a Contact page

  1. Navigate to CRM and click Contacts


  2. Click Add a Contact


  3. You can select an internal form from the drop-down at the top of the page.



  4. Fill out the form and remember to click Save

Note: Click here to learn how to add internal forms to this list using Campaign Builder.