How to Search for Unengaged Contacts

  1. From any page click on Marketing > Reports

  1. Select the Email Status Search report

  1. Click New Search

  1. Select Unengaged Marketable in Email Status

  1. Click Search

  1. The results of the search will indicate all contacts which are unengaged and in danger of not being sent marketing emails in the future. A re-engagement campaign should be employed in an attempt to reset their engagement.

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