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Created On: 09/05/2025
in Marketing Deliverability
Email marketing is one of the most powerful ways to connect with your audience. But with that power comes responsibility: you must give recipients an easy and transparent way to unsubscribe from your emails. Doing so isn’t just about following l...
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Created On: 09/05/2025
in Marketing Deliverability
Confirming an email address is a manual process where your contact clicks a confirmation link to tell their email provider they want to receive marketing emails from you. This improves deliverability by reducing the number of unengaged contacts ...
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Created On: 09/05/2025
in Marketing Deliverability
Email reputation is a crucial component of email deliverability. ISPs evaluate trustworthiness using signals like authentication, engagement, complaint and bounce rates, and sender behavior. A strong reputation ensures your message reaches the i...
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Created On: 09/03/2025
in Marketing Deliverability
Email engagement refers to how actively your contacts interact with your emails. It measures actions like opens , clicks , and some form submissions — and how recently those actions occurred. We measure engagement in days since a contact ...
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A Popup on a landing page can help capture visitors attention to help you generate leads, boost conversion rates, promote offers, and drive specific actions like email sign-ups or downloads. Go to Marketing Then Landing Pages Click ...
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Created On: 10/03/2024
in Getting Started
CRM Overview
The Customer Relationship Management, or CRM area, contains all the customer related items including contacts, companies, opportunities, referral partners, visitors, and Zapier Integrations. This is where you can see your promote...
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Our mobile app for Keap lets users add or access customer info, tasks, and notes on-the-go, keeping you prepared and ensuring you make a winning impression with customers. Mobile reminders and alerts prevent you from missing important to-do's. D...
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Created On: 08/19/2024
in Getting Started
As of August 7, 2025, two-factor authentication (2FA) is required for all Keap users, including partners who manage client accounts. This change enhances security and helps protect access to Keap apps from unauthorized use. Two-factor authen...
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The Text Marketing Number inbox allows you to converse with your customers and prospects that have replied to your automated text messages. Automated text messages come from either a Text Broadcast that you sent or from an Automation that you've s...
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The Ultimate admin setting enables administrators to set the entire app to be either Ultimate or Classic for all users. If set to Yes , all users will be transitioned to the Ultimate experience, and they will not have a user-level toggle to re...