Update Order Form Theme for Keap Pay

This article applies to:

If you are processing payments via Keap Pay, you need to review the themes that are active on your Order Forms. Themes created before April 2023 will not work with Keap Pay. You will need to create a new theme and then activate it on your existing order forms.

Create a new theme

  1. Navigate to the Sales Page
  2. Navigate to the Ecommerce Settings
  3. Click Order Form Themes
  4. Create a new theme
  5. Select your theme layout, choose from the theme templates and click “Use this theme.”
  6. Name your theme
  7. Update the theme with your company logo, if desired

IMPORTANT NOTE REGARDING THE HTML AREAS

If you enter your own HTML code into the theme’s HTML areas we advise you to test the order form before sending it to your customers.

Update your order forms with this theme

  1. Navigate back to the Ecommerce Settings page and click Order Forms
  2. Identify order forms with the older themes
  3. Click into one of these order forms and find the Theme tab.
  4. Locate the theme you created near the bottom of this page and click “Make Active”

    NOTE: Making a new theme active will remove the HTML content in the HTML areas. We strongly recommend copying any code you have entered into the HTML areas tab.
  5. A pop up informs you that changes to the HTML area will be lost. Click OK when ready to proceed.
  6. You will now see that new theme under the “Default Theme” heading.
  7. You can re-enter the changes made in the HTML areas of the form. 

IMPORTANT NOTE REGARDING THE HTML AREAS:

If you enter your own HTML code into the theme’s HTML areas we advise you to test the order form before sending it to your customers.

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