New Articles

  1. Global override

    Global Override Global Override is a manually set option that grants commission for a specific partner for all sales made, regardless if the referral partner is associated with the contact or not. If there is a Global Override in the Default...
  2. My saved reports and searches

    It's easy to view and manage your saved reports for each section of your application or all at once. Each section of your application (e.g., CRM, Marketing, etc.) includes a reporting section with the option to view all saved reports.
  3. Offer free shipping

    You are able to offer free shipping to your customers based on purchase criteria with Shipping Discounts . Customers will still select a shipping option, but will see a line item of Free Shipping in their Order Summary. You must use this configura...
  4. Payment processors no longer supported as of December 1, 2020

    What’s happening? On 12/1, we will no longer support some of our payment processors. Any payments running through any of these processors will fail: Bambora/Beanstream World Pay USA ePay Moneris DPS SagePay Network Merchants Easy Pay Dir...
  5. Order form terms

    You can make sure your clients are fully informed before making a purchase with the new terms section of mobile-responsive order forms. You also have the option of including a required checkbox for clients to  acknowledge your terms, which will disp...
  6. Legacy Landing Pages - Font style

    You can modify the font styles for your landing page when building from scratch or using a template.  Navigate to the landing page builder Click Settings Update the font families and sizes as desired Click Done ...
  7. Legacy Landing Pages - Tracking

    If you have a Google Analytics account or if you use Facebook Pixel , you can add your tracking code to your landing page. Navigate to the landing page builder Click Settings Click Tracking Add your tracking code Click Done ...
  8. Campaign Sequence - Cancel Subscription

    Automatically cancel a subscription with the Campaign Builder and the Cancel Subscription sequence process. When a contact reaches the Cancel Subscription process in your campaign, the selected subscription(s) will be cancelled for that contact. Th...
  9. Payment migration tool

    Customers with existing subscriptions created via PayPal Express buttons should not use this tool, as it may stop some of your subscriptions. If this applies to you, please contact Keap Support who can assist you with your migration. Migrate ...
  10. Payments Report

    The Payments Report enables you to find specific transactions based on criteria you choose or can be used to view a list of all your transactions for a given period. Go to E-Commerce > Reports in the main navigation menu Click on Payments  Re...