Popular Articles

  1. Campaign Merge Fields

    Campaign merge fields are useful time-savers when information in your campaign changes frequently. For example, if you have five emails in a campaign that all reference a constantly changing date, a campaign merge field will save you from editing al...
  2. How Referral Partners generate tracking links

    Pro-tip! In the referral partner's portal, your partners will be able to see reports on how effective their marketing efforts are by viewing link statistics. A "hit" is when someone clicks the referral partner link. An "opt-in" is when the ref...
  3. Create a contact record

    There are several ways to create contact records in Keap. This is the quickest and simplest option for creating individual contact records.  Manually add a new contact to Keap Click the ( + ) icon at the top right of any Keap page. Quick-Add is...
  4. Mass opt-in or opt-out contacts

    When you transition to Keap from another email system, you will export contacts from the old system so that you can import them into Keap. When you import a list, you must confirm that you have received prior permission to send email to those cont...
  5.  Campaign Sequence - HTTP Post

    Your browser does not support HTML5 video. An HTTP Post is used to send information from Max Classic to a web page that runs a script (e.g., ASP, PHP, Javascript.) which extracts data from the URL and processes it on your web server. Please N...
  6.  Goals - Web Page Automation

    Important Note! This feature does not work when the user is using the Safari web browser. Safari has a setting called "Prevent Cross Site Tracking" enabled by default which prevents this goal from being triggered. You can trigger auto...
  7.  Saved search

    When you create a Saved Search , you save a set of criteria that determine which contacts show up in search results. The contacts listed in the results will change automatically as the people in your database respond to your marketing messages, m...
  8.  Intro to Referral Partner Commission Programs

    Start here for an overview of referral partner commission programs
  9. Set Up Lead Scoring

    Lead Scoring Overview Scoring is most often used by businesses with direct sales teams. Automatic lead scoring is an objective way of assessing a prospect's level of interest based on their engagement level. Lead scoring allows sales reps to fo...
  10. Manage tasks

    Each Keap user can track their tasks and appointments through Keap. You can allow users to view each others calendars and tasks by editing their user permissions .  Keap may also automatically assign tasks or appointments as part of your campaign ...