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Last Updated: 10/03/2025
in Marketing Deliverability
What is a spam bot? A Spam Bot is a computer program designed to assist in the sending of spam. It is often a submission to a database that is created autonomously from a third party. The more sophisticated the spam bot, the more difficult it i...
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Campaign merge fields are useful time-savers when information in your campaign changes frequently. For example, if you have five emails in a campaign that all reference a constantly changing date, a campaign merge field will save you from editing al...
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Last Updated: 05/08/2024
in CRM Contacts Manage Contacts
There are several ways to create contact records in Keap. This is the quickest and simplest option for creating individual contact records. Manually add a new contact to Keap Click the ( + ) icon at the top right of any Keap page. Quick-Add is...
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Last Updated: 01/08/2025
in CRM Contacts Manage Contacts
When you transition to Keap from another email system, you will export contacts from the old system so that you can import them into Keap. When you import a list, you must confirm that you have received prior permission to send email to those cont...
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Your browser does not support HTML5 video. An HTTP Post is used to send information from Max Classic to a web page that runs a script (e.g., ASP, PHP, Javascript.) which extracts data from the URL and processes it on your web server. Please N...
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When you create a Saved Search , you save a set of criteria that determine which contacts show up in search results. The contacts listed in the results will change automatically as the people in your database respond to your marketing messages, m...
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Please note that this feature is only available for Ultimate and Classic editions of Keap Important Note! This feature does not work when the user is using the Safari web browser. Safari has a setting called "Prevent Cross Site Tracking" e...
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Start here for an overview of referral partner commission programs
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Last Updated: 05/14/2024
in CRM Sales Teams Lead Scoring
Lead Scoring Overview Scoring is most often used by businesses with direct sales teams. Automatic lead scoring is an objective way of assessing a prospect's level of interest based on their engagement level. Lead scoring allows sales reps to fo...
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Use tag categories to organize your tags. Example of some tag category names: Customers Prospects Members Events Add Tag Categories Go to CRM > Settings > Tag Categories. Click on the Add Tag Category button. Note: You can also cr...