Popular Articles

  1. Legacy Landing Pages - Publish to a Custom Domain

    By default, all pages hosted by Keap have a URL that ends with infusionsoft.net . For example, https://29jfwi.landingpages.net/your-page-name , which are automatically secure by SSL. If you would like contacts to reach your landing pages through ...
  2.  Advanced Contact Searching

    Your browser does not support HTML5 video. Search Tab In this tab you can search by basic contact information, including name, company, email, email status, lead score, and tags. You can obtain multiple results by searching for general ...
  3.  PayPal Merchant Account

    Your browser does not support HTML5 video. Enable PayPal Navigate to E-Commerce > E-Commerce Setup Click on Payment processing Check the PayPal option Click the Connect button Pro Tip! Make...
  4. Automated List Management

    List hygiene is a crucial part of email marketing best practices. With Automated List Management you have access to customize two email statuses. Unengaged Marketable Status - These contacts are eligible to receive your automated marketing emai...
  5. Set Up An Order Form

    Pro-Tips : Order forms can hold up to 15 total products and/or services per form. Your products will be arranged by Product ID with the lowest (oldest) products displayed at the top of the list and the highest (newest) products at the bottom. Orde...
  6. Export data from Max Classic

    If your user permissions allow, you can export information from Keap. For exports of 1,000* records or fewer you can chose to download them immediately in your browser, or send a link to download the file to the email address entered. For expo...
  7. Store Files In Max Classic

    Note that special characters are not allowed when naming files. For example, when using the New Email builder, if a file is uploaded with certain special characters such as ~`!@#$%^&*()-+= they will not be added to the file name. Max Classic in...
  8. Cancel my Max Classic application

    We are sorry to hear you are considering cancelling your services.  To protect you and your data, we require confirmation from a verified admin/owner of the account before making account changes. For this reason, an emailed request to cancel is not ...
  9. Custom unsubscribe and opt out links

    Legacy Notice : This article refers to a feature that is used with legacy broadcast emails which are created in Marketing > Templates .  There is a default unsubscribe / opt-out link displayed on the bottom of every broadcast email. Because bro...
  10. Spam Complaints

    Spam is essentially unsolicited email. However, when it comes to the business of email marketing, spam is whatever an email recipient marks as spam. Every person you email is empowered to report any email to their Internet Service Providers (ISP) as spam.