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Last Updated: 12/03/2025
in Marketing Deliverability
Most emails bounce because of a permanent issue with the receiving email account, a temporary issue with the receiving email account, or because the email is blocked by the receiving server. When an email bounces, the recipient's server sends a ...
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Your browser does not support HTML5 video. Search Tab In this tab you can search by basic contact information, including name, company, email, email status, lead score, and tags. You can obtain multiple results by searching for general ...
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Last Updated: 12/03/2025
in Marketing Deliverability
Maintaining good list hygiene is essential for strong email deliverability. Automated List Management helps by automatically assigning engagement-based statuses to your contacts. Engagement Statuses Unengaged Marketable Contacts have n...
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Last Updated: 01/08/2025
in CRM Contacts Manage Contacts
If your user permissions allow, you can export information from Keap. For exports of 1,000* records or fewer you can chose to download them immediately in your browser, or send a link to download the file to the email address entered. For expo...
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By default, all pages hosted by Keap have a URL that ends with infusionsoft.net . For example, https://29jfwi.landingpages.net/your-page-name , which are automatically secure by SSL. If you would like contacts to reach your landing pages through ...
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Last Updated: 08/11/2024
in E-Commerce PayPal Your browser does not support HTML5 video. Enable PayPal
Navigate to E-Commerce > E-Commerce Setup
Click on Payment processing
Check the PayPal option
Click the Connect button
Pro Tip! Make...
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Last Updated: 02/19/2021
in E-Commerce Order Forms Pro-Tips : Order forms can hold up to 15 total products and/or services per form. Your products will be arranged by Product ID with the lowest (oldest) products displayed at the top of the list and the highest (newest) products at the bottom. Orde...
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Last Updated: 11/14/2025
in Marketing DeliverabilitySpam is essentially unsolicited email. However, when it comes to the business of email marketing, spam is whatever an email recipient marks as spam. Every person you email is empowered to report any email to their Internet Service Providers (ISP) as spam.
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Last Updated: 10/30/2024
in Getting Started Tips & Tricks
Note that special characters are not allowed when naming files. For example, when using the New Email builder, if a file is uploaded with certain special characters such as ~`!@#$%^&*()-+= they will not be added to the file name. Max Classic in...
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Last Updated: 05/18/2021
in CRM Contacts Manage Contacts You can use the import tool to mass update a list of contacts. For example, you may need to add different country information to all of your existing contacts. You can export a list, add each person's country information to it, and then import it b...