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Important! The Sync for Outlook plugin has been discontinued, is no longer supported, and is unable to sync data from Max Classic applications as of October 2nd 2021. We recommend using the new Email Sync tool that is built in to Keap and aut...
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Published On: 07/22/2018
in Marketing Deliverability
Gaining explicit permission for email marketing is not only a best practice, it's also required by Keap and most email service providers in the industry. Email marketing without permission negatively impacts your sender reputation and ultimately...
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There are several ways to create tags in Max Classic. Often, you will create them on-the-fly while creating campaigns, contact records, emails, landing pages, etc. You can also go to CRM > Settings > Tags and create new tags or manage existing tags....
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You can also manually send an invoice when a customer requests it, you want to send an invoice for an unpaid order, or if you are not automatically sending invoices upon successful payment. While viewing a contact record, click on the Order tab. ...
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Created On: 07/10/2018
in Marketing Deliverability The Unsubscribe report shows you the contacts that have globally unsubscribed and what feedback they have submitted. When a contact clicks the unsubscribe link in an automated email, they are redirected to a page with the following options: Go to ...
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With the migration to Google Cloud Services we no longer send a static IP address; meaning, the IP Address is subject to change. You should always look up our SPF record to get the latest IP Addresses using the MXToolBox SPF Record Lookup ...
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This payment processor will not be directly supported on December 1, 2020. You may choose to use this payment processor by connecting through Nexus Merchants , or connect to any of our preferred processors . FlexPay helps to mitigate credit c...
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When a customer responds to a billing issue related to a failed autocharge for a payment plan or an expired credit card, you will need to: Add a new credit card Update the order or subscription to transition the billing to the new card Note: I...
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Created On: 06/18/2018
in E-Commerce Shopping Cart Add a product to a cart Just change the highlighted portion to point to your app and to set your parameters. You can combine parameters with "&" as shown in the URL below. Please note that these work for our Legacy bundle links and product link...
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Can I pre-populate fields if I link a contact from a campaign email to a landing page so they don't have to re-enter their information? If you have a campaign email that is sending a contact to a landing page, only the first name, last name, emai...