Articles
Add A New Credit Card To A Contact Record
When a customer responds to a billing issue related to a failed auto-charge for a payment plan or an expired credit card, you will need to: Add a new credit card Update the order or subscription to transition the billing to the new card Note: I...
Update the credit card on a Subscription
When a customer responds to a billing issue related to a failed autocharge for a payment plan or an expired credit card, you will need to: Add a new credit card Update the order or subscription to transition the billing to the new card Note: I...
Update a credit card expiration date
When your customer's credit card has expired, you can update the card on file. Open the contact record and click on the Orders tab. Click on the credit card link. Update the expiration date. Click the Save button. ...
Make A Credit Card Inactive
While viewing a contact record, click on the Order tab. Click on the credit card link. Click on the Make Inactive and then click on OK to continue. Review the credit card information to confirm it is the correct card and to vie...
Update Your Default Credit Card Settings
The Credit Card Settings allow you to customize the style on the Max Classic credit card update portal, create credit card update related actions, and more. Go to E-Commerce > Settings Click on Orders in the settings menu. Go to the C...
Update The Credit Card For An Order
When a customer responds to a billing issue related to a failed autocharge for a payment plan or an expired credit card, you will need to: Add a new credit card Update the order or subscription to transition the billing to the new card Note: I...