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Last Updated: 07/09/2025
in Marketing Deliverability
DKIM (DomainKeys Identified Mail) is an essential email authentication protocol that helps verify that your emails are truly coming from you. It protects against spoofing and email fraud by allowing recipient servers to validate that a message h...
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Last Updated: 01/08/2025
in Getting Started Tips & Tricks
Legacy Alert! This feature should only be used if a 3rd party developer asked for the encryption key. The encryption key is only needed for the Legacy authentication method. If you are unsure if you should use this please talk with the 3rd party...
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Understand what the different email statuses mean in Infusionsoft
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Last Updated: 02/01/2021
in CRM Contacts Custom Fields If you need to store information that is specific to your business or industry, you'll create custom fields. Custom Fields are located in records. With Keap Max Classic, you are able to add up to 150 custom fields per record type. Custom fiel...
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Forms collect information from potential customers who may visit your site, or they can be used as an entry form for you or staff to enter new contacts manually into Keap. Keap's public forms are mobile responsive, so your form looks profess...
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Last Updated: 03/28/2022
in Administration Importing Data With Keap you can import contacts , companies , tags , products , and subscriptions . The most common import is contacts. The process for each type of import is almost identical. During the import, Keap will automatically scan emails for non-...
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Our new Email Sync connects Keap with your existing Microsoft 1 or Gmail email account. Incoming and outgoing emails exchanged with your IS contacts automatically sync to your client records, so you can quickly search and view your interactions a...
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Last Updated: 02/01/2021
in Marketing DeliverabilityProcess an action to remove contacts that have been disengaged for 6 months or more.
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Our Billing Policy can be found here . View your transactions, print statements, update your credit card, billing address, or make a payment on your account. You can contact our Accounts Receivable department by calling 1-866-800-0004 opt. 3 ...
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Last Updated: 02/05/2021
in Marketing Deliverability "Email Whitelisting" is used to describe the act of allowing an email to reach your inbox. This is helpful if you want to make sure a certain business' email doesn't go to your spam folder. Whitelisting is typically accomplished by adding the sender...