Email Builder

Merge fields are used to personalize follow-up communications on an individual basis. They pull information from a contact record and insert that information into emails and other templates. In the example below, the merge field ( ~Contact.FirstName...

The email builder has built-in functionality to help you avoid triggering spam filters. Certain keywords can trigger these filters, which send your email straight to your contact’s junk folder, where it sits unread. These keywords will be flagged when you click “Review and send” before sending your email.

  Choose your template You can choose from: Gallery : The Gallery contains several starter templates that you can use. Just hover over the template icon and click the "eye" icon to preview the template, or click Use ...

Links that you add to campaign sequence emails serve more than one purpose: They track engagement. Link clicks are recorded and taken into account on various reports. The links give email recipients a way to interact with the content you send to t...

Preview text is what your recipient sees in their email client before opening an email. The content in this section can greatly impact open rates! The preview text should contain something compelling that drives the recipient to open the email. W...

Quickly create a link in an email that leads to a web form. Overview: First, create and publish a web form a campaign. Create a Broadcast or Campaign Builder email. Use quick links to create a link. Pro-tip! This works for the Drag and Dr...

Understand what the different email statuses mean in Infusionsoft

The vast majority of Email clients typically do not support the latest interactive web technologies. Here is a list of the most common asked-about elements that are either not supported or have limited support by most email clients: Video : Embedd...

You are able to add snippets of HTML code into your email using the HTML block. This guide is going to review the type of code the HTML block accepts. Note that the following HTML tags will be removed for compatibility: Comments Input, Select, ...

Here are the steps to Import a Legacy Email Template into the current Email Builder.  Go to Nav > Marketing > Email & Broadcasts Click Get Started From the top right click Actions drop down and select Import Leg...

Sometimes, when you upload an image from your camera or smart phone, our email builder may display the image rotated in the wrong direction. This is because the image block in the email builder was unable to interpret the "EXIF" data of yo...

Note that this article assumes you are linking to a web page that already has the ability to parse values from a query string to pre-fill a form. A primer on URL query strings You can construct links in Keap that contains data from the contact...