Customize Your Email Signature And Profile


Customize Your User Profile

Click on Edit My Profile in the user toolbar to customize or update your profile.

Pro Tip!
If you need to update another user's profile, go to Admin > Users in the main nav and click on the user name you wish to customize. Note that each user sets up a basic profile during their first log in.

Step-by-Step Instructions

  1. Edit your Email Signature

    Customize your personal signature that is merged into emails.

    1. Click Edit My Profile as shown above
    2. On the right side of the page, you'll see the Email Signature section. This shows you what your signature will look like when it is merged into emails. You can also upload an image of your business logo or an image/avatar of yourself.


  2. Preferences Tab

    Preferences: Increase efficiency by setting up preferences that correspond with job responsibilities. Make sure each user has quick access to the most relevant information to perform their daily tasks within Infusionsoft.


    • Default Tab on Contact Second Row: This setting controls which tab shows up first when you view the lower portion of a contact. The tasks tab is the default view. Use this setting to ensure the most relevant history is displayed for each user's role (i.e., a sales rep needs to see opportunities.)
    • Default Search Type: This setting controls the default search type for the quick search box located at the top right of your Infusionsoft application.  Select from Contact, Company, Task/Appt/Note, Order, Subscriptions, or Opportunity.
    • (Optional) Default Start Page: This setting controls the first page a user sees when they sign in to Infusionsoft. Navigate to the page you want to use as your home page and copy the URL beginning with /Admin/ from a different page to override the default (e.g., /Admin/myFiles.jsp.) The Infusionsoft home page is the default.
    • (Optional) Default Search View for Contacts and Opportunities: This setting controls the way you view lists of contacts and opportunity records. Interactive View increases efficiency when working and updating lists. You can change this to grid-view if you prefer to view more records per screen and align the data into spreadsheet-style columns.
    • (Optional) Signature at Top of Reply: This setting controls the location of your signature in email replies sent by the Infusionsoft email client. Skip this if you are using the Outlook Plug-In or a different email program to check your email. This is set to no by default. Set it to yes if you are using the Infusionsoft email client to check and reply to email messages.
    • Default Calendar View: This setting controls the number of days displayed on your calendar. It is set to day by default. Select from day, week, or month.
    • Default Start and End Hour: This setting controls the daily time range displayed on the your calendar. Adjust these settings if a user works non-standard hours.
    • Time Zone: Your time zone will be auto-detected when you first create your Infusionsoft account.


  3. User Groups Tab

    Assign each user to one or more job-related user groups. 

    • Admin: Assign a user to the admin group if their job responsibilities include advanced Infusionsoft administration (e.g., importing, setting up system defaults, managing users.) Users in the admin group have access to all areas of Infusionsoft and view all of the available reports. They will be able to use your Infusionsoft system without restriction.
    • Sales Rep: Assign a user to the sales rep group if their job responsibilities include contacting leads, tracking the sales process through opportunities (e.g., adding notes, moving sales stages.) Users in the sales rep groups can create and be assigned to an opportunity.

    Note that the other default user groups are legacy and can be disregarded.