Articles
Track Sales Rep Activity
You can monitor day to day sales team activity through the Call History Summary or Call Log reports ( CRM > Reports > Sales .) Call History Summary The call history summary report lists the number of phone call tasks that an individual sales re...
Evaluate Sales Rep Effectiveness
There are several Sales Reports ( CRM > Reports > Sales ) that will help you evaluate sales rep effectiveness by individual or team. You can use these reports to educate and strengthen your sales team and see who is best at identifying qualified ...
Sales Team Revenue Reports
There are several sales reports (CRM > Reports > Sales) that will help you see how much revenue your direct sales team has generated and forecast future revenue. The revenue reports are based on the value of the product interests recorded in opportu...
Evaluate Lead Flow And Pipeline Effectiveness
There are several Sales Reports ( CRM > Reports > Sales ) that will help you evaluate the flow of incoming leads and their movement through your sales pipeline. You can use these reports to work with marketing to manage and improve lead flow as w...
Track Opportunity Win And Loss
Tracking the reasons prospects do or do not buy from you will help you refine your sales and marketing strategy. It will enable you to proactively address common objections (loss reasons) and reinforce your strengths (win reasons) throughout the lea...
Call History Summary Report
The call history summary report lists the number of phone call notes that an individual sales rep or a sales team has completed within a specific period of time. If you use this report, your reps should schedule calls by creating notes, in addition...
Call Log Report
The call log report produces a detailed list of note records that an Individual sales rep or a sales team has completed within a specific period of time. If you use this report, your reps should schedule calls by creating notes. Go to CRM > Repor...