Move Your Zaps to the New Keap Zapier App – Keap Max Classic

This article covers why some Keap accounts are connected to a legacy Zapier app, what changes on March 15, 2027, and how to move your Zaps to the new Keap Zapier app. This article does not cover how to rebuild each individual Zap — that depends on the specific trigger and action you're using.

In this article:

Why Your Keap Account Is Connected to a Legacy Zapier App
What Changes on March 15, 2027
Why You Should Move to the New Keap Zapier App Now
How to Move Your Zaps to the New Keap Zapier App
Frequently Asked Questions About Moving to the New Keap Zapier App
What This Article Does Not Cover

Why Your Keap Account Is Connected to a Legacy Zapier App

If you have received notice regarding your legacy Zapier account, your Keap account is connected to a legacy Zapier app that has been retired. The legacy Zapier app runs on Keap's XML-RPC API. On December 1, 2025, Thryv communicated that the XML-RPC API would be permanently sunset on December 31, 2026. Thryv has revised that plan. Starting March 15, 2027, the XML-RPC API will be deprecated without warranty or support instead of fully sunset, and the legacy Zapier app runs on that API.

What Changes on March 15, 2027

Starting March 15, 2027, Thryv will no longer support or maintain integrations built on the legacy Zapier app. Your existing Zaps will keep running past that date. Thryv will not provide updates, patches, or support tickets for the legacy Zapier app, and will not troubleshoot a Zap that fails after March 15, 2027. If one of your Zaps fails after that date, the path forward is moving it to the new Keap Zapier app.

Why You Should Move to the New Keap Zapier App Now

If your Zaps handle tasks like syncing new contacts, sending follow-up emails, or updating deal stages, a failure after March 15, 2027 means that task stops with no support available to fix it. Moving to the new Keap Zapier app before that date protects the automations your business depends on from breaking with no path to a quick fix.

The new Keap Zapier app is built on REST v2, Keap's current API, instead of the retired XML-RPC-based app. Moving now, while support for the legacy app is still active, gives you time to rebuild and test each Zap without the pressure of an active failure.

How to Move Your Zaps to the New Keap Zapier App

Moving your Zaps to the new Keap Zapier app is not an automatic migration. You'll need to reconnect your Keap account in the new Keap Zapier app and rebuild each Zap using the same triggers and actions you're using today.

If you'd rather have help with the move, GetUWired, a trusted Keap Certified Partner, can walk you through the process. You can reach GetUWired's Chuck Hibran at chilbran@getuwired.com or through www.getuwired.com. You are not required to use GetUWired. You're free to make the move yourself or work with any partner of your choosing. GetUWired is offered as a courtesy option only.

Frequently Asked Questions About Moving to the New Keap Zapier App

Has the sunset date for the legacy Zapier app changed? Yes. The plan changed from a full sunset on December 31, 2026 to deprecation without warranty or support on March 15, 2027.

Why am I getting this message? Your Keap account is connected to a legacy Zapier app that has been retired and runs on the XML-RPC API.

What does "deprecated without warranty or support" mean for the legacy Zapier app? Thryv keeps the legacy Zapier app running past March 15, 2027, but stops maintaining it: no updates, no patches, no support tickets, and no help if a Zap fails.

Will my Zaps stop working on March 15, 2027? Not automatically. Your Zaps keep running as-is on that date. The risk is that if a Zap breaks after March 15, 2027, Thryv will not fix it.

What happens if my Zaps fail after March 15, 2027? They are not repaired. The only path forward is moving your Zaps to the new Keap Zapier app.

What's different about the new Keap Zapier app? The new Keap Zapier app is built on REST v2, Keap's current API, instead of the retired XML-RPC-based app.

Do I need to rebuild all my Zaps from scratch? Yes. You'll need to reconnect your account and rebuild your Zaps in the new Keap Zapier app. This is not an automatic migration.

Can I get help moving my Zaps? Yes. GetUWired, a trusted Keap Certified Partner, can walk you through the process of moving your Zaps to the new Keap Zapier app.

Am I required to use GetUWired? No. You're free to make the move yourself or work with any partner of your choosing. GetUWired is offered as a courtesy option.

Can I still get support for the legacy Zapier app before March 15, 2027? Yes. Support continues as normal until that date.

What happens if I do nothing? Your Zaps keep running on the legacy Zapier app until one fails. Once a Zap fails, there's no fix for it on the legacy app — the only path forward is moving to the new Keap Zapier app.

What This Article Does Not Cover

This article covers why your Keap account is connected to a legacy Zapier app, what changes on March 15, 2027, and how to start the move to the new Keap Zapier app. This article does not cover the specific rebuild steps for each Zap trigger and action — those steps depend on which apps and workflows your individual Zaps connect to.