Use the following information to choose the best option on a per-email basis. You are not able to customize attachments on a per-person basis when an Email Template is sent automatically. The same attachments will go to all of the people on a Broadcast list
| Email Type | Specifics |
Size Limit |
|---|---|---|
| One-off email |
sent with the email client (attachments added when sending via the contact record) One-off email sent with the email client (attachments already attached when brought in from template library) |
2MB 100KB Per File |
Drag & Drop Builder |
10 MB Per File |
Add an Attachment to a Legacy Drag & Drop Email
- Go to Marketing > Templates to select an email template
- Open the email to view and edit it.
- Click on the file snippet to drag and drop it onto the email body.
- A pop-up will appear for you to select an existing file from your Company File Box or upload a new file
- For existing files click "Attach" but if you selected it from the drop down click "Attach"
Add a Hosted Attachment to a Code, Plain Text or Classic Email
- Go to Marketing > Templates to select an email template
- Open the email to view and edit it.
- Click the "Edit Email Body" button
- Click inside the body of the email where you would like to link the attachment
- From the "Snippets" tab use the File snippet to attach the file to the email.
- You can select a previously uploaded images or add a new image
- After the file is selected from the drop-down ands click"Save" to add the file to the email.body
To Add an Attachment to a One-Off Email
| Note: Attachments added with this method are removed when emails are sent via broadcast. |
- Open a contact record and click the envelope that is beside the email address
- Click on the Attachments button
- Select an existing attachment from a drop-down or click on Browse to add a new attachment.
- Click Upload and Attach
Attachment File Types
File Type |
Image File |
Data File Type |
|
.doc .docx .log .msg .pages .rtf .txt .wpd .wps .err .text .pwd .notes .xdl .wp .wp4 .wp5 .wp7 .wsd
|
.tif .tiff .gif .jpeg .jpg .jif .jiff .jp2 .jpx .j2k .fpx .pcd .png .bmp .psd .pspimage .thm .yuv
|
.csv .xlr .xls .xlsx .key .pps .ppt .pptx .xml
|
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