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Make A Credit Card Inactive

Madsen, Amanda
  1. While viewing a contact record, click on the Order tab.
    Orders Tab in Contact Record.png
     
  2. Click on the credit card link. Note: This opens a pop-up window. Make sure your pop-ups aren't disabled.
    Credit Card in Contact Record.png 
     
  3. Scroll down to click "Make Inactive"
     Make credit card inactive.png
     
  4. Review the information is what should be removed and click "inactive"
    second inactivae button.png
     
Be Careful! You have the option NOT to reassign billing to a new card. However, if you do not reassign active subscription billing to a new card, the customer will not be billed.

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