You can create user profiles for people who will be working in the app and send them a welcome email to get started.
- Navigate from the Keap menu to Admin and click Users.
- Click the Add Users button.
- Enter a First Name, Email Address, and click the Send Email Invitation button.
- A results page confirms that you added a user.
- The new user will receive an email invitation to set up an Keap user account. If your user has not received the email within a few minutes, make sure to check the junk and spam email folders.
FAQ
When I go to add a user, I'm getting an error that this email already exists.
Double check your user list to make sure that the user does not exist in your account. If you don't see the email address in your current account, navigate to account central and make sure it doesn't appear in any additional Keap accounts. The same email address can not be repeated in any Keap account (not just within the same account).
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