July 1, 2021 | Max Classic

This article applies to:

E-Commerce update: Changes to Auto Charge settings for initial order

If a transaction fails for an initial payment, there will no longer be an attempted recharge. Previously, when the first purchase attempt failed for an initial order or subscription payment, the order would be recharged. This created a risk for duplicate charges if your customer attempted their purchase again. Going forward, the Auto Charge setting will only impact attempts on subsequent orders. Learn more.

Bug fixes

  • In a Max Classic Contact Search, customers could not sort by the “Email” column in Grid View (Known Issue 2409581)
  • Keap was not passing contact emails and Invoice IDs to eWay
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