Madsen, Amanda

As you collect engaged customers as contacts, so do you collect contacts that become unengaged with your business. If you haven’t cleaned your email list in a long time (more than 6 months). We rec...

The email address you send from — known as your “From” address — plays a critical role in whether your messages are delivered successfully or rejected by mailbox providers.Using a free, public doma...

Engagement is a measure, in days, of how long it has been since a contact has filled out a webform, purchased a product, opened an email, or clicked on an email. Sending emails to unengaged contact...

Removing opt-outs helps to:Maintain a current and active listOpen up free space in your contact listRemove dead leads from your broadcast and campaign statsFinding the ReportLocating Opt-outsFurthe...

You can block domains from submitting web forms. This is particularly useful if someone keeps filling out your form and reporting your email as spam; this type of malicious intent is not common, bu...

The Email Health dashboard widget gives you insightful and actionable feedback to help you get your emails into your contact's inbox.Get StartedAverage engagement (days)Invalid bounce rate (%)Compl...

What is List Bombing?Why Attackers Use List BombingWhy List Bombing is a Serious ProblemWhat to Do if You’re Hit with List BombingPrevention Best PracticesBottom LineLooking for extra help?What is ...

When bringing in contacts from another system or source, it’s essential to focus on quality over quantity. On average, about 25% of a contact list becomes outdated each year, and in some industries...

Toll-Free Message Verification is currently required in the U.S and Canada by telecom carriers. Next time you send a text message broadcast, you will be prompted with a verification form to add or ...

Setup text message broadcastsCreate and send a text message broadcastTest your broadcastOpt-in messages and requirementsPreview Keap's opt-in messageGive feedback to KeapSetup text message broadcas...