Product Success Team

If you are experiencing 502 Bad Gateway errors in Max Classic, it is due to poor communication between our servers and your computer network. There are a few things you can try to resolve the issue...

There are several problems that you can remedy by simply clearing your browser cache & cookies. Here is a great website dedicated to helping you do this on the most popular web browsers.Examples of...

You can customize the standard labels displayed within your Max Classic application. This allows you to re-purpose a standard field or use names that are more familiar to you and your Max Classic u...

Once you create a saved search or report, Max Classic can automatically email you an updated report on a recurring basis.Pull up a Saved Search or ReportClick on Options, and select Email Saved Sea...

Once you create a saved search or report, Max Classic can automatically email you an updated report on a recurring basis.Pull up a Saved Search or ReportClick on Options, and select Email Saved Sea...

Note that special characters are not allowed when naming files. For example, when using the New Email builder, if a file is uploaded with certain special characters such as ~`!@#$%^&*()-+= they wil...

Legacy Alert! 6-12-24. We are sunsetting legacy API keys. Legacy API keys will be disabled and cease to work on Oct 31, 2024. The ability to generate new API keys will not be allowed after July ...

What Is an SPF Record?An SPF (Sender Policy Framework) record is a DNS TXT record that lists the IP addresses or servers authorized to send email on behalf of your domain. When an email is received...

Test a web form Test an Order Form Test your Shopping Cart Test an automation Test an Email in a Sequence Test a Broadcast Email Test a Credit Card Processor (Merchant Account) Test a web form Yo...

Table of contents Why Domain Authentication is Required What are DKIM and DMARC? Step-by-Step Process for Authenticating Your Domain in Keap Additional help/FAQs    Why Domain Authentication is...