Product Success Team

With the migration to Google Cloud Services we no longer send a static IP address; meaning, the IP Address is subject to change. You should always look up our SPF record to get the latest IP Addres...

If you are experiencing 502 Bad Gateway errors in Max Classic, it is due to poor communication between our servers and your computer network. There are a few things you can try to resolve the issue...

You can customize the standard labels displayed within your Max Classic application. This allows you to re-purpose a standard field or use names that are more familiar to you and your Max Classic u...

Once you create a saved search or report, Max Classic can automatically email you an updated report on a recurring basis.Pull up a Saved Search or ReportClick on Options, and select Email Saved Sea...

Once you create a saved search or report, Max Classic can automatically email you an updated report on a recurring basis.Pull up a Saved Search or ReportClick on Options, and select Email Saved Sea...

Note that special characters are not allowed when naming files. For example, when using the New Email builder, if a file is uploaded with certain special characters such as ~`!@#$%^&*()-+= they wil...

API keys allow external tools, integrations, and custom-built applications to securely connect to your account and access your data. This article covers how to create and manage two types of API k...

An SPF record tells receiving mail servers which servers are authorized to send email on behalf of your domain. Setting up a correct SPF record for your domain helps protect your emails from being ...

Test a web form Test an Order Form Test your Shopping Cart Test an automation Test an Email in a Sequence Test a Broadcast Email Test a Credit Card Processor (Merchant Account) Test a web form Yo...

Why Domain Authentication Is Required to Send EmailMajor inbox providers — including Google, Yahoo, and Microsoft — now require all senders to authenticate their sending domain with DKIM and align ...