Product Success Team

In order to troubleshoot certain complex issues, our support team may ask for you to provide us with a HAR file. This is a browser log which can contain error data that will allow us to continue to...

Developers use this OAuth process for API integrations.Jan 5, 2020 Update: Please note that we recently migrated our API Proxy provider from Mashery to Apigee. Please check out these API community ...

With the migration to Google Cloud Services we no longer send a static IP address; meaning, the IP Address is subject to change. You should always look up our SPF record to get the latest IP Addres...

If you are experiencing 502 Bad Gateway errors in Max Classic, it is due to poor communication between our servers and your computer network. There are a few things you can try to resolve the issue...

There are several problems that you can remedy by simply clearing your browser cache & cookies. Here is a great website dedicated to helping you do this on the most popular web browsers.Examples of...

You can customize the standard labels displayed within your Max Classic application. This allows you to re-purpose a standard field or use names that are more familiar to you and your Max Classic u...

Once you create a saved search or report, Max Classic can automatically email you an updated report on a recurring basis.Pull up a Saved Search or ReportClick on Options, and select Email Saved Sea...

Once you create a saved search or report, Max Classic can automatically email you an updated report on a recurring basis.Pull up a Saved Search or ReportClick on Options, and select Email Saved Sea...

Note that special characters are not allowed when naming files. For example, when using the New Email builder, if a file is uploaded with certain special characters such as ~`!@#$%^&*()-+= they wil...

Legacy Alert! 6-12-24. We are sunsetting legacy API keys. Legacy API keys will be disabled and cease to work on Oct 31, 2024. The ability to generate new API keys will not be allowed after July ...