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Then Process - Cancel Subscription

Madsen, Amanda
Updated

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Automatically cancel a subscription with the Campaign Builder and the Cancel Subscription sequence process.

When a contact reaches the Cancel Subscription process in your campaign, the selected subscription(s) will be cancelled for that contact. The contact's subscription end date will be set to the current day and their Status will be set to Inactive.

  1. Navigate to a campaign sequence

     
  2. Drag the Cancel Subscription object onto your canvas
    cancel subscription process.png
     
  3. Double-click the Cancel Subscription object to configure it

     
  4. Select at least one subscription to cancel
    cancel subscription process2.png
     
  5. Click Save
    cancel subscription process3.png

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