Track Product Interest In An Opportunity Record

Introduction

As you are working with a prospect, you will learn more about their specific needs and the products you sell that will meet them. If your company is using the Infusionsoft E-commerce module, then you will be able to track the prospect's interests in the Product/Subscription Programs tab of an Opportunity Record . This information is used to forecast revenue, create a Buy Now link, or Create an Order.

 

Step-by-Step Instructions

  1. While viewing an opportunity record, click on the Products / Subscription Plans tab.

     

  2. Add interests one at a time or select a Product Interest Bundle from the drop-down.

     

  3. After selecting the product or subscription program, click on the Add button.

     

  4. (Optional) Repeat this process to add more products.

     

  5. (Optional) Click on Edit to change the quantity for one of the products or to enter a percentage discount (e.g. a 30% discount), and then click on Save.

     

  6. (Optional) Select a pay plan from the dropdown.

    This will split the customer's purchase into multiple installments and may involve interest fees. Make sure you are familiar with the details of the pay plans your company offers.

     

  7. (Optional) If the prospect is interested in a subscription program, you can give them a free trial period. The person will not be charged the first fee until the free trial is over.

     

  8. (Optional) Set an expiration date for the offer.

    If you send a buy now link, the prospect will not be able to purchase after the date entered here. By default, the buy now links expire after 30 days.

     

  9. Click on the Save button to apply the update.