Create And Manage Tag Categories
Use tag categories to organize your tags . You can use tag categories to apply or remove a whole group of tags as part of an automation action (e.g. to remove all membership related tags when a customer cancels a subscription.)
Example tag category names:
Go to CRM > Settings
Click on Tag Categories in the settings menu.
Click on the Add Tag Category button.
Note: You can also create a new tag category "on the fly" when adding a new tag.
Enter the category name and description and click on the Save button.
(Optional) Click on Delete to remove the tag category permanently.Be Careful!
When you delete a tag category, it is permanent. The tags assigned to it will be reassigned to the "Unnamed Category." You may want to update existing tags before you delete a tag category.
To assign a tag to a different tag category, find the tag and change the Tag Category drop-down.