To retrieve your password, please use the Forgot your Password? option at the login screen. Click here to view the step-by-step article.
Frequently Asked Questions
Frequently Asked Questions
How Do I Retrieve or Change My Infusionsoft Password?
Why do I have to change my login password so often?
Infusionsoft's security policy is dictated by PCI-DSS compliancy. PCI-DSS is the world-wide security standard for moving sensitive information across a network. PCI-DSS 8.5.9 requires changing user login credentials every 90 days.
How do I change the company information displayed at the bottom of my emails?
The company address at the bottom of an email is controled by modifying the CAN SPAM Address Block. Click here to learn how to add or edit this information.
How do I get help with my API questions?
All API inquiries are managed through our developer’s forum. Currently, there is no phone support for technical API inquiries.
What browsers are supported by Infusionsoft?
Internet Explorer 8+ and Firefox 3.6+
Do you offer advanced graphic email templates?
Yes. We offer both free and paid versions of High Impact Email for Infusionsoft. Click here to see more
How do I become an Infusionsoft Affiliate or Partner?
Click here to learn more about our various Partner Programs
